--- title: "Frequently asked questions" description: "Prices, commitments, who shows up, and what happens to your data, for companies and for people learning AI themselves." url: https://services.edgeteam.io/faq/ updated: 2026-10-07 --- # Frequently asked questions ## For companies ### Do you publish your prices? Yes. Every program shows a "from" price, because a 20-person company and a 200-person company are different amounts of work. We tell you your exact number on the first call and it doesn't move afterward. Cohort seats are a flat price. ### Do the programs stack? Mostly no. Each one is built for a different situation: an owner who needs a standing advisor, an organization that needs its people trained, a leadership team that needs an AI executive and a build team. You pick one, and if your situation changes, you move rather than add. A few include each other: EdgeCore Pro and EdgeCorporate include EdgeCore seats, their members can join the cohorts, and the assessment fee credits toward a retainer started within 60 days. ### How many hours do I get? We don't sell hours. Each program says exactly what happens and when: the calls, the cohorts, the office hours, and for Fractional CAIO, one active build at a time from a backlog you prioritize. You always see what's in progress, what's queued, and what shipped. ### Is there a guarantee? No. We won't promise results we don't control. The assessment can tell you not to proceed with an idea, and it will if that's the honest answer. The one refund promise is EdgeCore's: a 30-day money-back guarantee on membership. ### Who teaches, and who shows up? The two founders. Andy Jorgensen teaches the Zero to Hero workshop and cohort. Dan Klosterman, EdgeTeam's Chief AI Officer, teaches the AI Builder cohort and runs the advisory work: the AI Audit, EdgeCore Pro's private hours, and the Fractional CAIO engagement. Builds come from EdgeTeam's engineering team, which includes Dan. ### What will I see for the money? Every monthly program sends a written recap after each session and a quarterly review that asks whether it's still the right program. EdgeCorporate adds an adoption tracker. Fractional CAIO adds a monthly report written to be forwarded to your board. The assessment ends with a report you can forward unchanged. ### What happens to our data? It goes only into EdgeTeam business accounts with no-training terms, never personal AI accounts. We record working sessions with Fathom so nothing is lost; recordings stay inside EdgeTeam and are deleted when the engagement ends. Builds run in your accounts, and you own them. ### We're a Microsoft shop. Will this help with Copilot? Yes. EdgeCorporate's monthly platform briefing covers what changed in Microsoft 365 and Copilot and what to do about it, the cohorts run in the tool your company uses, and office hours answer Copilot questions from anyone on staff. It isn't a one-day Copilot workshop, though we run workshops separately on request. Email admin@edgeteam.io or book a call for anything custom. ### We already pay for ChatGPT, Copilot, or Claude. Why do we need this? Paying for seats doesn't get people using them. Most of the companies we talk to have paid seats that a handful of people use. The cohorts and office hours are how the rest of the team gets there. ### Can we start small? The AI Audit is the small start: two weeks, from $5,000, and a plan you can carry out without us. If you start any retainer within 60 days, the audit fee counts toward it. ### What's the minimum commitment? Assessment: one engagement. EdgeCore Pro: month to month, 30 days' notice. EdgeCorporate and Fractional CAIO: six months, then month to month. ### How do we pay? Cohorts and EdgeCore Pro by card. The assessment, EdgeCorporate, and Fractional CAIO by invoice, first period upfront. ### What if it isn't working? Say so on the next call. Every retainer has a monthly recap and a quarterly review where we ask that question ourselves, and the answer can be "move to a different program" or "stop." ### We're not in Sioux Falls. Everything runs on Zoom and Slack. The one in-person moment is AI Edge Summit, each fall in Sioux Falls. ## If you're learning AI yourself **Can I pay for this myself?** Yes. Each option is priced for one person and paid by card: a Summit ticket, one Zero to Hero seat, one AI Builder seat once your application is accepted, or an EdgeCore membership. **Can my company pay instead?** Yes. A company can buy your seat, or several seats on one order. If you want EdgeTeam working with your whole team, see [the company programs](https://services.edgeteam.io/#programs). **Do I need to be technical?** Not for the Summit, Zero to Hero, or EdgeCore. AI Builder asks that you're comfortable in a terminal or a no-code automation tool, and that you bring a project. **Where should I start?** New to AI at work: Zero to Hero. Already building: AI Builder. Want a room of people building with AI every week: EdgeCore. Want to see it all first: AI Edge Summit on October 29.